For general inquiries or questions about existing orders please complete and submit the form below.

Emails will be responded to within 48 business hours.

For existing orders, please include your order number.

If you're contacting us for help troubleshooting your printer problems please make sure to provide the following details:

• Slicer software you’re using
• Printer type
• Specific file name you sliced and printed
• Take a photo of the issue (we’ll be asking for that when we respond)

For a faster response, consider joining the Imperial Terrain Facebook Group.