For general inquiries or questions about existing orders please fill out the boxes below.
Emails will be responded to within 48 business hours.
For existing orders, please include your order number.
If you're contacting us for help troubleshooting your printer problems please make sure to provide the following details:
- Slicer software you're using
- Printer type
- Specific file name you sliced and printed
- Take a photo of the issue, we'll be asking for that when we respond
- Consider hitting up the Imperial Terrain Customer Facebook group for a faster response